Privacy Policy
Effective date: April 24, 2025
1. Who we are
Viaduct Recovery Services is a B2B platform that dispatches vetted CNAs and LPNs to monitor post-operative patients at home after outpatient surgery, enabling ambulatory surgery centers and hospital systems to avoid case cancellations caused by a lack of a patient caregiver. This website is our public-facing marketing site.
2. Information we collect
We collect information only when you voluntarily submit it through our contact form. This includes:
- Full name
- Work email address
- Facility name
- Job title or role
- Any message you choose to include
We do not collect any patient data, health records, or protected health information (PHI) through this website. We do not use cookies for tracking or analytics at this time.
3. How we use your information
Information submitted through the contact form is used solely to:
- Respond to your inquiry about Viaduct Recovery Services services
- Schedule and conduct a product demonstration
- Follow up regarding a potential partnership
We do not sell, rent, or share your information with third parties for marketing purposes.
4. How we store and protect your information
Contact form submissions are delivered via Resend (resend.com), a transactional email service. We do not maintain a database of submissions on this website. Your information is retained only in our email inbox and is subject to standard email security practices.
We implement technical security measures including HTTPS encryption, HTTP security headers, and rate limiting on all form submissions.
5. Third-party services
This website uses the following third-party services:
- Resend — transactional email delivery for contact form submissions. See Resend's Privacy Policy.
- Vercel — website hosting and infrastructure. See Vercel's Privacy Policy.
- Google Fonts — typeface delivery (Geist font family). See Google's Privacy Policy.
6. Your rights
You may request access to, correction of, or deletion of any personal information you have submitted to us. To make a request, contact us at the email address below. We will respond within 30 days.
7. Changes to this policy
We may update this privacy policy as our services evolve. Material changes will be reflected with an updated effective date at the top of this page.
8. Contact
Questions about this privacy policy or your data can be directed to: bryantburciaga@gmail.com